About Us
Austral Bikes is a family run business with 17 years of experience, 9 in Santiago and for the last 8 years settled in Puerto Varas, Chile.
We promote the Carretera Austral as one of the most extraordinaries Chilean destinations, we rent fully equipped bikes with the best equipment and accessories available of each brand, that will resist the most acute weather conditions.
We´ve made contacts with local people all along the route from Puerto Varas to Villa O’Higgins, to guarantee a prompt repair of any issue that can affect our bikers along Carretera Austral, and also to provide bicycle transfer service from Coyhaique and Villa O’Higgins to Puerto Varas.
Our primary concern is your safety: you won’t be alone while cycling. We’ll stay in touch via WhatsApp and be ready to help when needed. We are keen cyclists who have pride in our personal service, speak English & Spanish and have good quality mountain bikes.
As cyclists ourselves we realized the hassle and risk of bringing your own bikes along to foreign countries: careless handling, expensive overweight charges, and the time wasted disassembling and then rebuilding your bike plus the downright impracticality of lugging around a flight case.
About our tours and daily rentals: If you want a nice leisurely day out that works for the novice, we can arrange it. ¿Want something more demanding?
We can rent you the bikes or offer a self-guided tour, we have plenty of routes and the experience to take you there, arrange lodgings and dinner. We have created the best self-guided and tailor-made tours.
Carefully crafted many tour routes covering the most interesting and vibrant parts of Lake Llanquihue´s Loop, Chiloé, Pumalin Park, Alerce Andino Park, Pucón, Carretera Austral and offer the best 10 Self Guided tours for you to enjoy.
In 2016 we started our Bicycle Repair Shop, which services the bikes of locals and is a highly regarded business with a large customer base.
We are a company that prides ourselves on upholding a firm set of principles that guide our business and conduct as tour operators and as residents of Puerto Varas. We are located on route 225, km 1.5, the starting point of the biggest cycling path in Chile.
We have strived to maintain the best standard of customer service and care, which has seen us awarded with three Certificates of Excellence:
– Prestige Awards – South America Prestige Awards 2024/2025 Bicycle Rental Company of the Year.
– Chile. LTD Global Awards 2020 – Bicycle Tour Company of the year
– Travel and Hospitality Awards 2018 – best Eco-Friendly Tour Company
– And also, an outstanding score review on Tripadvisor.
Our Team
Diana
Sergio
Juan Pablo
Daniel
Diego
Adolfo
Yerko
Laura y Walter
ABOUT OUR BIKES
Our bikes are excellent quality bikes, Merida brand, specially selected for the trails of the zone and the gravel road on Carretera Austral (easily handleable).
Merida is the second-biggest bike manufacturer in Taiwan, this company has been manufacturing bikes since 1972.
Merida is also the main sponsor of the World Tour Bahrain-McLaren team, which currently hires big-name stars in the bicycle industry, such as Mikel Landa.
For those who want to cycle the road circuit on Lake Llanquihue, we have a selection of bikes in various sizes too.
Our cycles are adult MTB bikes (small to extra large) and children’s bikes (three sizes) as well as baby seats (which attach to the adult bikes).
All the bikes are geared to enable all parts of the road and trails (undulations to be reached with comfort).
All bikes hired are supplied with a helmet and reflective vest for your safety, a lock, a pump, spare tubes and tools, panniers are also available for long journeys.
We are open all days during the year, no matter the season, unless the weather is very poor.
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